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    1. Trucking

    Mack Enhances Software Update Service

    Feb. 25, 2025
    Automation added to over-the-air updates.
    Related To: Mack Trucks
    Mack has automated certain software updates.
    Mack has automated certain software updates.

    Mack Trucks added two automated enhancements to its over-the-air software-update capabilities: AutoSend and Self-Service Parameter Updates.

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    AutoSend is an automated software deployment strategy that will become standard for customers with trucks equipped with Driver-Display Activation: Mack’s in-cab digital interface that enables drivers to review and install software updates directly from their truck’s dashboard display. Available through Mack’s Integrated Uptime subscription service, AutoSend comes as part of the Mack Over The Air (OTA) service at no additional charge. It allows updates to be completed in 30 minutes or less. Driver-Display Activation capability comes standard on most Mack-powered trucks built after Nov. 30, 2020.

    More Mack technology

    “By automating and simplifying the software update process, we’re helping customers maximize their return on investment and better serve their own customers, while reducing the administrative burden of fleet management,” said Jonathan Randall, president of Mack Trucks North America, in a statement.

    Self-Service Parameter Updates allow fleet managers to create and deploy custom parameter profiles directly from Mack Connect. This feature enables customers to manage critical vehicle settings such as road speed limits and idle shutdown parameters without requiring assistance from Mack’s Uptime Center. It will be available in the second quarter, according to the company.

    “The future of fleet management lies in connected vehicle technology, and these new features represent a significant step forward in that evolution,” said Nicole Portello, SVP and chief digital officer. “With AutoSend and Self-Service Parameter Updates, we’re giving customers unprecedented control over their vehicles’ performance while ensuring they have immediate access to critical software improvements. This is about delivering technology that works as hard as our customers do.”