Mack Hits 200M Uptime Milestone

Nov. 8, 2024
Telematics gateway links trucks to Mack's Uptime Center.

Mack Trucks has put more than 200,000 Class 8 trucks in service armed with its telematics gateway, the company said.

Connected Mack trucks are supported around the clock by Mack OneCall agents at the company’s 24/7 Uptime Center, ensuring customers receive continuous support for their operations.

“This milestone represents more than just connected trucks—it demonstrates our commitment to providing customers with the tools and support needed to maximize uptime and operational efficiency,” said Jonathan Randall, president of Mack Trucks North America. “Every connected Mack truck on the road today benefits from our integrated approach to vehicle diagnostics, maintenance and performance optimization.

Connected vehicles include diagnostics through Mack GuardDog Connect, remote software updates via Mack Over The Air (OTA), and fleet-monitoring services through the Mack Connect portal.