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    1. Technology

    Volvo Trucks Integrates AI With Blue Service Contract Program

    Oct. 14, 2024
    New proprietary AI models adjusts service intervals based on specific set of factors.
    Related To: Volvo Trucks North America
    Volvo Trucks
    Volvo Trucks Blue Service Contract Updates

    Volvo Trucks has updated its Blue Service Contract, a dealer-managed preventive maintenance solution designed to maximize fleet uptime and efficiency, with proprietary artificial intelligence (AI) models. With AI, the maintenance system adjusts service intervals based on factors such as fuel consumption, idle time, and oil samples. 

    These new features are enabled by Volvo Trucks’ integrated connectivity solutions, which monitor the entire truck that is connected to the 24/7 Volvo Trucks Uptime Center. This allows fleet managers and their dealers to monitor and manage trucks in near real-time. The Blue Service Contract leverages this connectivity and ensures that the service bay, technician, and all necessary Volvo genuine parts are on-hand when the truck arrives at the dealership, according to the company.

    “Applying AI to optimize maintenance intervals based on truck specs, operating conditions and actual use ensures our customers can maximize the uptime of their Volvo trucks,” said Magnus Gustafson, VP connected services, Volvo Trucks North America, in a statement. “The Blue Service Contract leverages the integrated connectivity of our trucks and incorporates our uptime services to provide customers with a simplified and more effective maintenance solution.”

    In addition to adaptive maintenance, the Blue Service Contract now offers more flexibility, allowing customers to choose specific services covered under their contract. New contract service options include fuel filters, valve adjustments, DOT inspections, additional chassis lubes, and other add-on services.

    The Blue Service Contract is available on all Volvo trucks that are 2023 model year and newer.