Terex Utilities Service School hosted 48 participants—either technicians or technician trainers—during a three-day hands-on session at the Lake Area Technical College facility in June.
Participants rotated through six stations that covered Hi-Ranger, Optima, and Commander products. In addition to general troubleshooting, maintenance, and inspections, other sessions focused on chassis controllers, aerial device leveling systems, and digger derrick planetary rotation and hydraulic overload protection.
Many of the aerial devices and digger derrick models that were used during the service school are models that are in high demand in the field, according to the company.
“A lot of times we can’t get access to these units to do training with our technicians on things like testing hydraulic over-pressurization and cycle times,” said Mark Jones, technical training instructor from Ring Power, in a prepared statement. “These are things that we would like to teach our technicians, and I’m able to do it here and it’s hands-on.”
Dakotah Stewart, lead technician for Custom Truck One Source stated:
“When it comes to inspections, there are certain tests that can be performed that confirm if something needs to be repaired, even if the item doesn't initially appear to require it.”
Being able to meet Terex Services technicians in person was a highlight, Stewart said.
“We call Terex Services team members all the time and they always help us get problems fixed but getting to meet the people you have been talking to is really valuable,” he said.
Stewart came to the Training School with a list of specific questions related to equipment repairs waiting for him back home. “Being able to have them show me, hands-on, means that I’ll be able to go back and get the equipment on the road in half the time and labor.”
Source: Terex
