GM Expands Access of OnStar Vehicle Insights

Aug. 6, 2021

General Motors’ fleet telematics solution, OnStar Vehicle Insights, can now be used with most non-GM vehicles via a plug-in adapter. This means that fleet customers can utilize OnStar Vehicle Insights across their whole fleet, regardless of vehicle make or model year.

The OnStar Vehicle Insights Fleet Adapter1 plugs into the OBD-II port of non-GM vehicles, as well as GM vehicles built without OnStar hardware and model year 2014 or older GM vehicles. Once the connection to the adapter is established to the vehicle and to OnStar, fleet managers can receive vehicle insights on the platform.

Through the platform, fleet managers and drivers have access to a suite of efficiency, productivity, and safety features including:

  • Vehicle Locator: Provides the location of fleet vehicles in real time, including geofence boundary alerts.
  • Vehicle Health: Provides vehicle mileage, oil life and fuel efficiency, as well as preventative service prompts and maintenance notifications.
  • Driver Behavior: Displays driver behaviors and trips, and sends alerts around specific events, like exceeding a specified speed limit.
  • Performance Insights: A simplified performance dashboard aggregates data and presents trends that are helpful for business operation.
  • Remote Commands: Allow drivers to lock, unlock and remote start a vehicle from the OnStar Vehicle Insights website or mobile app when keys are not readily available.
  • Daily Trip Summaries: Allow drivers to maintain and reference trip history in an organized manner.

Also available through OnStar is In-Vehicle Coaching, a virtual coaching feature created to help keep drivers safe. In-Vehicle Coaching provides verbal cues to drivers including seat belt, acceleration, speeding and braking alerts.

In a recent pilot, In-Vehicle Coaching helped drivers decrease hard braking by 26 percent, hard acceleration by 76 percent and speeding over 80 miles per hour by 93 percent, according to the company.

The expansion of OnStar Vehicle Insights, part of GM’s suite of fleet solutions, is the company’s latest step in implementing its growth strategy by creating software-enabled services that create holistic, innovative solutions for customers’ entire fleet.