Hitachi Construction & Mining Division, an operating division of John Deere Construction & Forestry, announced that customers will no longer need to renew their ZXLink connectivity service subscription. Customers can also enable ZXLink on compatible machines at no additional charge. Once customers enable ZXLink, they can select to automatically activate it on future compatible models to further streamline fleet management.
With ZXLink, Hitachi customers can access fleet insights including machine location and utilization, time in idle, fuel level, upcoming maintenance, machine alerts and more, all from a web or mobile platform. Likewise, system data from Hitachi Solution Linkage 2D and 3D Grade Control works with ZXLink for analysis—further enabling operators, fleet managers, and owners to keep projects on track. ZXLink can also be combined with Hitachi’s ZX Secure service plan, in which the dealer monitors machine status and coordinates with the customer to schedule maintenance.
“Hitachi focuses on providing solutions that further deliver efficiency, reliability and durability for its customers,” said James Leibold, product marketing manager, connected solutions, Hitachi Construction & Mining Division. “The ZXLink telematics system is a key technology solution that helps deliver those benefits.”
Hitachi’s ZXLink connectivity is available on most Hitachi excavators and foresters in the United States. The specific services, tools, and features available may vary depending on location and machines.
