John Deere signed a memorandum of understanding with the American Farm Bureau Federation that ensures farmers’ and ranchers’ right to repair their own farm equipment.
The MOU sets parameters and creates a mechanism to address farmers’ concerns. John Deere commits to engaging with farmers and dealers to resolve issues when they arise and agrees to meet with AFBF at least twice per year to evaluate progress, according to the company.
The agreement formalizes farmers’ access to diagnostic and repair codes, as well as manuals (operator, parts, service) and product guides. It also ensures that farmers will be able to purchase diagnostic tools directly from John Deere and receive assistance from the manufacturer when ordering parts and products.
“AFBF is pleased to announce this agreement with John Deere,” said Zippy Duvall, AFBF president, in a statement. “It addresses a long-running issue for farmers and ranchers when it comes to accessing tools, information and resources, while protecting John Deere’s intellectual property rights and ensuring equipment safety.
“A piece of equipment is a major investment,” he said. “Farmers must have the freedom to choose where equipment is repaired, or to repair it themselves, to help control costs. The MOU commits John Deere to ensuring farmers and independent repair facilities have access to many of the tools and software needed to grow the food, fuel and fiber America’s families rely on.”
Said David Gilmore, John Deere SVP, Ag & Turf Sales & Marketing, in a statement:
“This agreement reaffirms the longstanding commitment Deere has made to ensure our customers have the diagnostic tools and information they need to make many repairs to their machines. We look forward to working alongside the American Farm Bureau and our customers in the months and years ahead to ensure farmers continue to have the tools and resources to diagnose, maintain and repair their equipment.”
Source: American Farm Bureau Association
